Terms of Use
Last Updated: June 9, 2025
Welcome to More™. When you use our website, you agree to the following Terms of Use. Please read them carefully. By accessing or purchasing from luvmore.co, you’re entering into a gentle but legally binding agreement with Luv More, LLC.
Who We Are
This website is operated by Luv More, LLC (“More™,” “we,” “our,” or “us”). By accessing or using our site, services, or purchasing our products, you agree to these terms.
Using Our Site
You agree to use this website respectfully and lawfully. You may not:
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Copy, modify, or resell our content or products without permission
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Use our site to break the law or harm others
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Interfere with site functionality or attempt to gain unauthorized access
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Post offensive or fraudulent information in reviews or forms
We reserve the right to suspend or terminate access for violations.
Intellectual Property
Everything you see here—our words, products, graphics, and branding—is owned or licensed by Luv More, LLC. You may not use our intellectual property without written permission.
Product Info & Availability
We aim for honesty and accuracy in everything we share, but:
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Product availability, pricing, and descriptions are subject to change
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We reserve the right to limit or cancel orders
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Natural product variations may occur due to handmade processes
Your Account
If you create an account, you’re responsible for:
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Keeping your login info secure
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Notifying us right away of any unauthorized use
We may deactivate accounts if they’re misused.
Third-Party Tools & Links
Our site may contain links or tools from third parties (like Wix, Shippo, or payment providers). We’re not responsible for how those sites operate or handle your data. Please review their terms and privacy policies independently.
Disclaimer
Our products are made with care and intention, but we do not make medical claims. We are required to share that the statements on this website and the products offered have not been evaluated by the Food and Drug Administration (FDA). Please consult with your healthcare provider if you have allergies, sensitivities, or conditions that require attention. By using this website and our products, you acknowledge and accept this disclaimer and agree to use all products at your own discretion and risk.
Limitation of Liability
To the fullest extent allowed by law, More™ and its team are not liable for any damages arising from your use of our site or products. All products are provided “as-is,” with no guarantees beyond what’s clearly stated.
Changes to These Terms
We may update these Terms at any time. The most current version will always be available on our site, with the updated date at the top.
Contact Us
Questions about these Terms? We’re More™ than happy to help.
📧 Email: support@luvmore.co
🌐 www.luvmore.co-
Privacy Policy
Last Updated: June 9, 2025At More™, your trust is sacred. Just like our products are made with transparency and love, so is our approach to privacy. This policy explains how we collect, use, and protect your information when you visit our site, shop with us, join our loyalty program, or interact with anything we do.
Our site is powered by Wix, and we partner with trusted services like Shippo to fulfill your orders with care.
Information We Collect
Information You Provide:
We collect standard details when you:
Make a purchase
Join our email list or loyalty program
Fill out a form or contact us\
This may include:
Name, email, phone number
Billing and shipping address
Payment info (securely processed through Wix Payments)
Preferences and birthday (for loyalty surprises)
Messages, reviews, or feedback you share
Automatically Collected by Wix:
Wix may collect the following standard data:
Device type, browser, and IP address
Pages viewed, time spent, and how you navigate
Approximate location
Cookies and session behavior (see Cookies & Tracking Section)
How We Use Your Info
We use your data to:
Fulfill and ship your orders
Process payments securely
Send order updates and customer service replies
Reward you through our loyalty program
Email you with promos, care routines, or product drops (if opted in)
Understand how our site is used so we can make it better
Stay compliant with laws and protect against fraud
Our Tech & Service Providers
Wix powers our website and supports:
Hosting and cloud storage
Checkout and customer accounts
Payments via Wix Payments
Forms and newsletter signups
Analytics and performance tools
Site security and data encryption
Shippo helps us:
Generate shipping labels
Coordinate with carriers
Share real-time tracking with you
We only share the info needed to fulfill your order or support your experience. Both Wix and Shippo are required to protect your data.
For more details, you can view:
Wix Privacy Policy (https://www.wix.com/about/privacy)
Shippo Privacy Policy (https://privacy.goshippo.com/policies?name=privacy-notice)
Loyalty & Marketing Emails
When you subscribe or join our loyalty program, you may receive:
Exclusive discounts, new product drops, and rituals
Birthday gifts and seasonal perks
Notes and updates from the More™ team
You can unsubscribe anytime using the link in our emails or by contacting us directly.
Sharing Your Info
We do not sell your personal information.
We only share info with trusted providers, like:
Wix for site infrastructure and payments
Shippo for shipping support
Email platforms (e.g., Wix Email Marketing or Klaviyo)
Shipping carriers and order tracking services
Payment verification and fraud protection services
All partners must keep your data confidential and use it only for the purpose we’ve agreed to.
Cookies & Tracking
Our website uses cookies and similar technologies to:
Keep things running smoothly
Remember your settings and preferences
Measure performance and usage
Offer a personalized experience
Cookies used by Wix include:
svSession – identifies unique visitors
hs – ensures security
XSRF-TOKEN – protects against cross-site request forgery
You can disable cookies in your browser settings, but this may impact how our site works.
Your Privacy Rights
Depending on where you live, you may have rights to:
Access or update your personal info
Request deletion or data portability
Withdraw your marketing consent
Ask to be forgotten (we'll erase your data if legally allowed)
To submit a request, email us at privacy@luvmore.co
Data Retention
We keep your info only as long as needed for and only when applicable:
Order fulfillment and support
Legal and tax obligations
Loyalty program and communication preferences
When no longer needed, we delete or anonymize your data.
Children’s Privacy
More™ is not directed to children under 13. We don’t knowingly collect personal info from children. If we find out we did, we’ll delete it immediately.
Policy Updates
This policy may be updated over time. The latest version will always live here, with the “Last Updated” date at the top. We recommend checking back occasionally.
Contact Us
Got a question? Something not sitting right? Let’s talk.
📧 Email: support@luvmore.co
📍 Luv More, LLC – 32 N Gould St Ste 100 Sheridan, WY 82801
🌐 www.luvmore.coRewards Program Policy
Last Updated: December 17, 2025
Welcome to the Luv You More™ Rewards Program—our way of saying thank you for spreading love, showing up, and choosing more for yourself. This program lets you earn points for every action that supports your skin, your energy, and this growing community.
Earning Points
Here’s how you can earn More™ Points:
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Join the program → 500 points
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Leave a product review → 500 points
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Comment on our blog → 300 points
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Comment on our social post → 200 points
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Tag More™ in your social post → 500 points
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Follow More™ on social media → 100 points per platform
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Upload your More™ (pics/videos, before & afters, etc.) → 300 points per product
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Birthday gift → 500 points (with your birthday on file)
Point Value & Redemption
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You earn 1 point for every $5 spent on eligible purchases
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100 points = $1 toward a future order
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Points can be redeemed at checkout on qualifying purchases
Monthly Activity Limits
To keep things fair and rewarding, some point-earning actions have a monthly maximum:
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1 review per product per lifetime
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1 blog comment per month
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2 social post comments per month
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1 social post tag per month
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1 upload per product per month
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No monthly limit on social media follows (1x per platform)
Engagement that exceeds these monthly limits will not roll over to future months.
Additional Terms
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Points are non-transferable and have no cash value
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Points expire after 3 months of account inactivity
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More™ reserves the right to adjust points, earning methods, redemption value, limits, or any other program details at any time without notice
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Fraudulent or spam activity will result in point removal or program suspension
Contact Us
Questions about your rewards or missing points? We’re happy to help.
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Refund & Return Policy
Last Updated: June 9, 2025
We want you to love More™. But if something’s not quite right, here’s how we handle returns and refunds.
Due to the Nature of Our Products
All of our goods are handmade and made-to-order in small batches. Because of this (and for hygiene reasons), all sales are final and non-refundable unless the product arrives damaged or defective, in which case there is a 15-day post-purchase window.
Damaged or Defective Items
If your product arrives broken or otherwise unusable:
Contact us within 7 days of delivery at support@luvmore.co
Include your order number and/or receipt number, and a clear photo of the issue
We’ll happily send a replacement or issue store credit.
Lost or Stolen Packages
Once your order ships, it’s in the hands of the carrier (via Shippo and USPS/UPS). If your package is marked “delivered” but is missing:
Check with neighbors or your local post office first
If unresolved, email us and we’ll do our best to help
We may file a claim or offer a one-time replacement (case by case)
Exchanges
We do not offer exchanges at this time. If you have an issue, email us—we’re here to make it right.
Cancellations
We cannot cancel orders once they’re placed, as we begin preparing your items immediately to ensure freshness.
Contact Us
We’re humans. We care. If something’s off, let us know and we’ll do what we can to help.
📧 Email: support@luvmore.co
🌐 www.luvmore.coShipping Policy
Last Updated: December 17, 2025
At More™, we believe care shouldn’t come with extra complications—or shipping fees. Here’s everything you need to know about how your order travels from our hands to yours.
Always Free Shipping (U.S. Only)
We proudly offer free standard shipping on all U.S. orders—no codes, no minimums, no surprises.
Shipped via USPS Ground Advantage
Estimated delivery time: 3–5 business days
Fulfilled and shipped from Los Angeles, CA
Expedited & Priority Shipping Options
Need your More™ a little faster?
We’re working on adding 2-Day and 1-Day Expedited Shipping options for U.S. customers.These options will be available at checkout
Shipping charges for faster delivery will be calculated at checkout based on your location and selected service
International Shipping (Coming Soon)
We’re opening our doors (and jars) to the world—slowly and intentionally.
International shipping will be available to select countries based on demand
Shipping rates and delivery times will vary and be shown at checkout
All international orders will be shipped at the customer’s expense
Customs fees, import taxes, and duties are the responsibility of the customer
Order Processing Time & Holidays
Please allow 1–3 business days for your order to be processed, crafted (if applicable), and packaged with love. Orders are fulfilled Monday–Friday, excluding U.S. federal holidays.
Orders placed on a holiday will begin processing the next business day.
Once your order ships, you’ll receive a shipping confirmation email with tracking info.
Delivery Issues
More™ is not responsible for:
Delays caused by USPS or international carriers
Lost or stolen packages marked as “Delivered”
Incorrect shipping addresses entered at checkout
If your package goes missing, please reach out—we’ll always do our best to help.
Questions or Special Requests?
If you have shipping questions, need to request a signature, or want to coordinate timing for a gift, feel free to reach out:
We’ll do what we can to get More™ to you—your way.
Subscription & AutoPay Policy
Last Updated: December 17, 2025When you subscribe to More™, you’re saying yes to consistent care—for your skin, your hair, your energy, and your schedule. Here’s what you need to know when you join the More™ subscription family:
How Subscriptions Work
When you subscribe, you agree to receive regular deliveries of your selected product(s) and to be billed automatically each cycle via Wix Stores Subscriptions.
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Current frequency: Monthly
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Current discount: $10 off each order (subject to change)
Subscriptions are processed and managed securely through Wix. You can modify your subscription anytime via your account dashboard.
Auto-Billing Agreement
By enrolling in a subscription:
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You authorize automatic recurring payments to your saved payment method
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Charges will occur on the same day each month, based on your original order date
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This will continue until you pause or cancel your subscription
You'll receive a confirmation email for each successful payment.
Managing Your Subscription
You can:
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Pause or skip an order
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Update your shipping address or payment method
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Cancel anytime before your next billing date
Log in to your More™ account to make changes, or email us at [insert email] for support.
Cancellations & Refunds
Because our products are made-to-order with freshness and care:
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Cancellations must be made at least 3 days before your next billing date to avoid being charged
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We do not offer refunds on subscription charges that have already been processed or shipped
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If you cancel after being billed, your cancellation will take effect before the next cycle
Failed Payments
If a payment fails:
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Wix will retry the payment automatically during the 15 day grace period
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You’ll be notified and asked to update your payment method
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If payment cannot be processed, your subscription may be paused or canceled
Pricing, Promotions & Changes
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Your discount or subscription price is valid as long as your subscription is active
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If we make changes to pricing or frequency, we’ll notify you in advance
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Discounts may not reapply if you cancel and re-subscribe later
Contact Us
Need help adjusting your plan? We’re here.
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Product Review Submission Policy
Last Updated: December 17, 2025At More™, your words mean More™ than you know. Product reviews help our community make informed choices and give us valuable insight into how our products are showing up in real life. Whether you’re raving, recommending, or sharing your honest experience—we’re listening.
Our Approach to Reviews
We welcome honest feedback from real customers. Reviews help others feel confident in their purchase, learn new ways to use our products, and help us do better.
All reviews are manually reviewed and approved before appearing on our site.
What We Approve
✅ Honest, personal experiences with More™ products
✅ Tips on how you use it (e.g. for eczema, hair care, belly balm, etc.)
✅ Constructive feedback—even if it’s not all glowing
✅ Photos or videos (must clearly feature the product)
✅ Family-friendly language
What We Don’t Approve
❌ Profanity or offensive language
❌ Mention of unrelated medical conditions, prescriptions, or treatments
❌ Hate speech, discrimination, or personal attacks
❌ Spam, promotional links, or competitor mentions
❌ Reviews from individuals who haven’t purchased the product
❌ Duplicate reviews or overly vague submissions
❌ Health claims we legally can’t publish (even if true!)
We’re legally and ethically responsible for the content published on our site, so if your review contains anything we’re not able to share publicly, it may not be approved.
Our Right to Edit or Remove
We reserve the right to:
Correct spelling or minor formatting issues for readability
Remove reviews that go against this policy, at our discretion
Use your review (with your initials or first name) in our marketing and product materials
Still Have Questions?
If your review wasn’t approved and you’d like to know why—or if you want to revise and resubmit—we’re here to help.
📧 Email us at: support@luvmore.co
